Shipping & Returns
Everything you need to know about getting your AquaSwirl order
and what to do if something needs to come back.
Shipping
Order processing
Orders are normally prepared within Pending: [PROCESSING_TIME].
Where we ship
We currently ship to Pending: [SHIPPING_REGIONS].
Shipping options
Standard shipping: Pending: [STANDARD_SHIPPING_FEE]
Estimated delivery: Pending: [STANDARD_DELIVERY_TIME]
Expedited shipping:
Pending: [EXPEDITED_SHIPPING_OPTION]
Free shipping
Pending: [FREE_SHIPPING_THRESHOLD_OR_RULE]
Tracking
When tracking is available, customers receive tracking information using the email address associated with the order.
Customs & duties
Pending: [CUSTOMS_AND_DUTIES_POLICY]
Changing an order or address
Pending: [ORDER_CHANGE_POLICY]
Pending: [SUPPORT_EMAIL]
Pending: [SUPPORT_PHONE]
Returns
Return window
Pending: [RETURN_WINDOW_DAYS]
Return condition
Pending: [RETURN_CONDITION_RULES]
Return shipping
Pending: [RETURN_SHIPPING_RESPONSIBILITY]
Exchanges
Pending: [EXCHANGE_POLICY]
Refunds
Pending: [REFUND_PROCESSING_TIME]
Original shipping charges
Pending: [ORIGINAL_SHIPPING_REFUND_POLICY]
Non-returnable items
Pending: [NON_RETURNABLE_ITEMS]
Return address
Pending: [RETURN_ADDRESS]
Need help?
Email: Pending: [SUPPORT_EMAIL]
Phone: Pending: [SUPPORT_PHONE]
Business address: Pending: [BUSINESS_ADDRESS]
Track your order → Destination pending
Contact us → Destination pending